On-Site Departmental Computing Support: Chester Bell is our on site computer support. To request computing support, first have your service call logged in by calling or emailing the LSA IT Computer Service Group at 734-936-3279 or lsa-csg@umich.edu. Once the call is logged in, Chester can be reached at chetb@umich.edu, 647-4508, room 224 West Hall for follow-up. Chester's on site hours are: Mon & Wed 8:00 am – 10:00 am and Tues & Thurs 2:30pm – 5:00 pm.

Anthropology’s on-site computer support person will:

Provide hardware and networking support for all employee groups in Anthropology (faculty, staff, and GSIs) for instructional, research, and administrative computing.

Unpack and set up new computers and peripherals.

Wipe old computers and prepare paperwork for disposal via Property Disposition.

Provide regular maintenance to improve computer performance.

Help foster improved communication between the department, LSA Accounts, and LSA CSG, will provide a central source for service calls for department personnel and will follow up on calls that are referred to regular CSG personnel.

Provide Account administration assistance.

Provide assistance in referring faculty/staff/GSIs to other computing services as appropriate, such as the Faculty Exploratory, Media Union, etc.

Provide assistance in recommending appropriate computing hardware configurations and purchases.

Inventory computers as required.

Our computing support person is not allowed to perform word processing or research assistant tasks. .

All computer support work will be done in the West Hall building or at the LSA CSG shop. However, Anthropology employees may bring in a personally owned computer for advice related to network connectivity and security issues ONLY, to be worked on as time becomes available. University owned computers will be worked on first, even if they come in after a personally owned computer. Bringing in a personally owned computer is at your own risk; the Department is NOT responsible for any loss of data or loss or breakage of equipment. Always make sure your data is backed up before having any computer work done!

Graduate Student Areas

There are four computers in room 236 B; GSIs have priority use of these computers, but any graduate student may get a key to this room and use these computers.

There is one computer in room 236 that is designated for any graduate student’s use.

The printer in room 236 is part of the ITCS program – it is not owned by the Department. Any printing done on that printer is at the student’s expense; the resulting charge will go directly to the student’s account.

There are two computers in room 2E02; that room is designated for head GSIs and GSI mentors. For cost reasons, there is only one personal-type printer in that room, intended for printing relevant to the roles of GSI, head GSI, or GSI mentor.

Main Office

There is one computer in the hall across from the secondary front desk (right next to the main entrance). This computer is open for use by anyone with a UM login. Users canot print from this computer.

There is one computer in the hall outside of the graduate student office area. This computer is for GSI instructional use only. It prints to the printer just down the ramp.

There is one computer in the hall outside of the Chair’s area. It is our work-study student’s workstation and is for office staff use only.

Computers at any regular staff member’s desk are restricted to that person’s (or their temporary replacement’s) use.

Second Floor Office

There is one computer in room 224. It is on loan from LSA IT for our computer support person’s use. The printer/copier in room 224 is a shared machine. Any faculty member can be networked to use it.

Titiev Library

The computer at the north end of the library is open for use by anyone with a UM login. There is a scanner attached to this computer, but no printer.

The computer at the librarian’s desk is reserved for the librarian or others who have been hired to work in the library.

:

Wolverine Access: Student billing, personal information, paystubs, grades, course schedules.

Online Directory: Faculty, staff, students.

Mail.umich.edu: web-based UM email access.

Coursetools: Create a website for your course.

ITCS Listserver: Create an email list for your course(s).

Information Technology Central Services (ITCS): Email, Internet, Security and Privacy, UMCE Accounts Office, campus computing sites, computer classroom reservations, computing workshops, residential hall computing, U-M Online, sales, User Advocate.

Faculty Exploratory: Workshops, hand-on training for faculty.

Software Support: For “how do I” type questions on Microsoft, FileMaker, Adobe, and many other software products, please call the new PC Helps phone line through LSA CSG: 734-936-3279 (6-3279 on campus) and select Option 2.

LSA Information Technology (LSAIT)