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Peg Kelley

Instructional Designer, Training/Support Specialist

6530 Haven Hall, 505 S. State St.
Ann Arbor, MI, 48109-1045

Office Location(s): 6514 Haven Hall
Phone: 734.763.4804
Fax: 734.763.1778
pegher@umich.edu

  • About

    Peg's background in electronic and print publishing includes extensive content management system (CMS) experience. Her current responsibilities include designing the training program for Adobe Experience Manager (AEM) and training all LSA department staff as they migrate into the new system. Peg continues to train users in the Open Text CMS and provides support to all Web Services customers by answering users questions through the Service Link system, as well as developing new user training and support documentation, keeping the Web Services Website up to date, testing software issues, working with developers to enhance existing software, and developing video tutorials. Peg is also the communication lead for the Web Services team. In this role, she communicates service issues and updates to customers and writes a bi-monthly newsletter.


College of Literature, Science, and the Arts 500 S. State Street, Ann Arbor, MI  48109-1382 © 2016 Regents of the University of Michigan