Design & Engineering

Design & Engineering

The Design and Engineering group is responsible for the design, installation, and service of audio-visual systems in over 240 learning spaces managed by Instructional Support Services.

In addition to the comprehensive services provided to ISS instructional spaces, Design and Engineering offers a la carte consultation services to LSA departments and programs with audio-visual system needs.

The gratis consultation services offered by Design and Engineering to LSA departments and programs include budget planning for new and replacement audio-visual systems, and preliminary audio-visual system conceptualization.

ISS encourages LSA departments and programs with audio-visual needs to initiate a budget planning project with Design and Engineering early in the annual budget cycle.

The for-fee services offered to LSA departments and programs include detailed system design and specification, audio-visual vendor selection and oversight, procurement and bid administration, and complete audio-visual system project management from concept to design to installation.

For-fee consultation work typically requires execution of a service level agreement between the LSA department or program and ISS, detailing  the project scope of work and responsibilities, omnibus project costs, and payment information.

Design and Engineering also offers a for-fee Media-Care service that provides post-installation audio-visual systems maintenance and service  in LSA departmental and program spaces.

A la carte design and engineering services as well as Media-Care services are also offered to University of Michigan units outside LSA on a for-fee basis.

To contact Design and Engineering regarding consultation services (including budget planning), telephone 734.936.1958 or email us at For information regarding Media-Care maintenance agreements (including service requests under existing Media-Care agreements), please email us