Help & Support

For more information, click on the buttons below or on the links in the right-hand navigation bar.

Contact the LSAIT Service Desk at lsait-service-desk@umich.edu from 8:00am–5:00pm, Monday–Friday. That will automatically open a free-form ticket and respond back with a tracking number; please use that number in all communications on the issue. The service desk will route the ticket to the appropriate service provider.

If you know your regional support group you can email them to open a ticket directly in their queue.

Contact the LSAIT Service Desk at 734.936.3279 for hardware, operating system, and application software support.

Get remote assistance from the LSAIT Service Desk. We can screen-share with your Linux, Mac OS, or Windows computer and see the same thing you see.

Walk-in support is available from the following locations:

  • LSAIT service desk at 1112 LSA Building, 500 S. State St.
  • BioIT office at 1116 Kraus Building, 830 N. University Ave.
  • CaTS office at 2428 Randall Labs, 450 Church St.
  • EHTS office at 1069 East Hall, 530 Church St.
  • NuIT office in A541 Chemistry Building, 930 N. University Ave.

LSAIT Planned Outages and Exceptions 2014

Computer Upgrades for Instructional Faculty