“Helping you navigate Campus IT!”
Advocates in our program act as consultants in your department to understand and support the technology needs of faculty, staff and students.
The advocacy program is currently expanding across LSA. Advocates are being added at a rate that provides flexibility in adapting the program based on feedback.
Advocate assignments for the current departments are listed below. Additional departments will be added throughout 2013. For more information about the Advocacy Program, please contact Erin Dietrich, the Manager of the Advocacy and Research Support team.
|Asian Languages and Cultures||Nancy Herlocherfirstname.lastname@example.org|
|Department of Afroamerican and African Studies (DAAS)||Peter Knoopemail@example.com|
|Communication Studies||Charles Antonellifirstname.lastname@example.org|
|Earth and Environmental Science (EES)||Peter Knoopemail@example.com|
|History of Art||Nancy Herlocherfirstname.lastname@example.org|
|Kelsey Museum of Archeology||Peter Knoopemail@example.com|
|Museum of Anthropology||Peter Knoopfirstname.lastname@example.org|
|Political Science||Nancy Herlocheremail@example.com|
What is an advocate?
An advocate is a member of LSAIT who:
• Provides personal attention to and focus on a specific departments’ IT needs.
• Helps researchers navigate the complicated, ever-changing campus IT landscape.
• Collaborates with researchers to design and develop IT solutions that address their technology needs.
• Builds relationships between researchers facing similar IT issues.
What can you expect from your advocate?
Your advocate will:
• Work with you to find out what you want to achieve.
• Bring together others who may be needed to make that a success.
• Do this for you accurately, politely and enthusiastically.
• Monitor and follow through on referrals to make sure your goals were accomplished.
• Investigate and report back when you feel your requests have been stalled or your IT needs aren’t being met yet.
• Represent your interests for new IT offerings and improvement on existing offerings with IT groups across campus.
Why was the Advocacy Program created?
The Advocacy and Research Support (ARS) group was established in 2012 as part of the reorganization of Information Technology (IT) resources within the College of LSA. The catalyst for establishing the ARS group was feedback from faculty that LSAIT did not understand their research or IT needs, nor was LSAIT easily accessible. The ARS group was created to address these gaps. By working as advocates for the researcher, ARS staff will achieve four goals:
- Provide personal attention to and focus on a specific departments’ IT needs.
- Help researchers navigate the complicated, ever-changing campus IT landscape.
- Collaborate with researchers to design and develop IT solutions that address their research needs.
- Build relationships between researchers facing similar IT issues.
The advocacy role is just one service that the ARS team provides. The other services provided by the team fall under Research Support.
|ARS developed an integrated software and hardware solution for interfacing animal behavioral training systems with MATLAB and Arduino microcontrollers for Psychology.|
|LSAIT Infrastructure, LSAIT ARS, Chemistry, and Biophysics worked together on the development of a standardized NMR billing mechanism. In the longer term, this can be evolved into a simple, uniform chargeback system adaptable to research devices across LSA.|
|ARS facilitated interactions between OSEH, Michigan Creative, and Chemistry to update lab hazard signage in their department to use the Globally Harmonized icons.|
|In collaboration with the Statistics department, LSAIT is deploying an advanced visualization workstation to provide researchers college-wide with tools for exploring and manipulating large datasets.|
|ARS provides expertise in and demo equipment for faculty evaluating IT solutions for field work, whether that is conducting door-to-door surveys or gathering scientific data atop a mountain.|
More examples to come as the ARS Team continues work across LSA!