Department of Astronomy
(2 October 1986)
I. Introduction and Grounds for an Appeal
The Department of Astronomy believes that the primary instructor of a course
is, by far, the most qualified person to make the judgment behind the conferral
of a grade. Under some circumstances an unjust grade may be assigned. The
appeals procedure described below is intended to provide a remedy for the
assignment of unjust grades due to clerical error, capricious or biased
judgment, ex post facto changes in course requirements or lack of
uniformity in the application of standards within a class. This procedure
is not applicable to complaints stemming from differences in the level of
difficulty from one course to another or to complaints arising from a misunderstanding
of the basis for evaluations if that basis was described in writing.
Any set of proceedings of this sort must be recognized as imperfect. The
procedure is not, therefore, expected to be able to resolve disputes over
fine points of borderline judgment.
The Committee of Appeals has no power to force an instructor to change a
grade (see section III.3.a. below).
II. Timing
The student should initiate this procedure as soon as he or she is aware
of the course grade. We distinguish between Case A, in which a student continues
in residence during the next regular University term following that in which
the grade in question was assigned, and Case B, where the student is not
in residence in the following regular term. Case B would apply, for example,
to students who received a grade during the Winter or Spring terms, and
were not in residence until the following Fall term.
In Case A, the department will usually consider an appeal only if it is
initiated within the first two weeks of the term immediately following the
assignment of the grade. While the initial inquiry may be verbal (See III-1
below), a written statement should be sent both to the instructor of the
course and the Department Chairman within this two week period if the student
plans to proceed beyond the initial inquiry (III-1).
In Case B, the department will usually consider
an appeal only if written notification of an intent to appeal is received
by the Department Chairman and the course instructor within the first four
weeks of the term immediately following the assignment of the grade. The
Grade Grievance Procedures (III below) must then be initiated within the
first two weeks of the student's next term in residence.
The Astronomy Department will endeavor to complete its consideration of
a grade grievance within two weeks of the time in which it begins deliberations.
III. Grade Grievance Procedures
The procedure for handling student complaints of unfair or improper grading
shall be as follows:
- The student must first discuss any complaints
with the instructor of the course. This may be done by telephone in the
situation described above as Case B.
- If the student remains dissatisfied, he or she may bring a complaint
to the Department Chairman, or his representative who will hear the student's
complaints and obtain the instructor's reply. The Chairman may decide, usually
within a week's time (a) that the complaint is unjustified or (b) that the
complaint may be justified. In either case both the student and the instructor
will be notified of the decision in writing. In instance (b) the Chairman
will attempt to negotiate a settlement of the complaint.
- If neither (1) nor (2) result in a satisfactory settlement, either
party may request a review by the Department's Standing Committee on Appeals.
The request should be made in writing to the Chairman of this committee.
If the Department Chairman has delegated a surrogate for stage (2), this
person will not serve on the Appeals Committee. Upon receipt of the request
for a hearing, the Committee will set up a time agreeable to both parties,
usually within a week of receipt of the request for review.
a. If the Committee finds that the instructor
has not acted fairly or properly, it should attempt to persuade the instructor
to change the grade or remedy the wrong. The Committee may seek the advice
of the Assistant Dean to see if some alternative action is acceptable, e.g.,
allowing the student to drop the course, or consenting to award partial
credit for the course, or permitting the course to be expunged from the
record.
b. The Standing Committee on Appeals will be composed of two faculty members,
an undergraduate student and a graduate student. Only one student member
need attend a hearing: The student member hearing a complaint shall be an
undergraduate if the complaint involves an undergraduate; the student member
hearing a complaint shall be a graduate student if the complaint involves
a graduate student.
c. If a member of the Standing Committee on Appeals is involved directly
in the complaint, replacement shall be appointed by the Chairman of the
Department.
IV. Procedures for Hearing a Complaint (Standing Committee on Appeals)
- The 3 or 4 members of the Committee hearing a complaint will treat
the information and materials which are involved as sensitive and confidential.
- Prior to the hearing, the Committee will receive from the Department
chair all relevant written materials in his possession.
- The Committee chair will contact both instructor and student to arrange
a mutually satisfactory hearing date, and may do this either in person or
by telephone. The chair will invite each to collect, prepare, or organize
any relevant written materials to be submitted to the Committee. The date
and time of the hearing, and the other arrangements, are to be confirmed
by letter.
- At the hearing, both sides will present their information to the Committee.
The nature of the complaint will already be plain from the materials made
available by the Department chair. Presentations at the hearing will be
made as follows:
a. Presentation by complainant (20 minute limit)
b. Presentation by other party (20 minute limit)
c. Rebuttal by complainant (10 minute limit)
d. Rebuttal by other party (10 minute limit)
e. Questions asked by Committee of both parties (30 minute limit)
If either party wishes to submit written materials of any sort at the hearing
they should be offered during the original presentation (a) or (b).
- Following the hearing, the Committee will conduct its deliberations
in private. These will remain confidential. A written summary of the procedures,
findings, and recommendations will be prepared and transmitted to both parties,
to the Department chair and the Dean's office as soon as possible following
the end of the Committee's deliberations. All materials collected by the
Committee will remain in the Departmental files as a record of the hearing.
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