Department of Communication
Students who have received grades from teachers in the Department of Communication
which they consider to be unjust or unfair should follow the steps below
in seeking a review of the grade. These steps are designed to bring an understanding
of the course standards and the grade, not to dispute the ultimate right
of an instructor to make such evaluations.
Step 1 - Consultation with the Instructor
Any student who believes that a final grade in a course is unfair must meet
with the instructor of the course within a reasonable period following receipt
of the grade. It is hoped that any dispute concerning the grade may be resolved
at this meeting.
Step 2 - Written Appeal to the Office of Academic Actions
If the meeting between the student and course instructor is not productive
in resolving the differences, the student should indicate the nature of
the complaint in writing. This document should detail the evidence supporting
the student's complaint. The written document should be submitted to Mr.
Eugene Nissen, Assistant Dean of the LS&A Office of Student Academic Affairs.
Assistant Dean Nissen will then forward the Appeal to the department for
handling.
Step 3 - Consultation with Departmental Chairperson
The Chairperson of the department will meet with the student following notification
from the Office of Academic Actions that the student's complaint has been
received. The Chairperson will arrange a meeting with the student and with
the teacher who gave the grade in question. If the Chairperson concludes
that the complaint is justified he or she will counsel the teacher regarding
appropriate steps which might be taken. On the other hand, if it is concluded
that the complaint is not justified, the student will be so informed.
Step 4 - Request for an Appeals Hearing
If the student is dissatisfied with the decision of the department chairperson
the student may request, in writing, a hearing on the grade complaint. When
the Chairperson receives the request, he or she will ask the members of
the Student Affairs Committee to form a Hearing Board and make arrangements
for a grade appeal hearing.
Step 5 - Appearance before the Hearing Board
The Hearing Board will be composed of five members of the Student Affairs
Committee: three faculty members and two student members. Anyone of the
five members of the Hearing Board may serve as chairperson for a grade appeal
hearing. The Chairperson of the Board will inform the student filing the
grade complaint of the time and place of the hearing. The hearing will be
informal and will be closed to all except those directly involved. The Hearing
Board shall establish its own procedures.
Within 10 days following the hearing, the Chairperson of the Hearing Board
will notify the student, the instructor, the departmental Chairperson and
the LS&A Office of Student Academic Affairs of any decision it reaches. In
those instances in which the student's complaint is upheld, the Hearing
Board will ask the departmental Chairperson to assist in implementing the
decision rendered by the members of the board.
Step 6 - Appeal to the LS&A Office of Student Academic Affairs
Although decisions rendered by the Hearing Board are considered final, it
may be that a student or instructor believes hearing procedures were, in
some way, inappropriate. In those cases the student or instructor may appeal
to the College' Assistant Dean of the LS&A Office of Student Academic Affairs
for a review of the the procedures employed by the Hearing Board in reaching
its decision.
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College
of Literature, Science, and the Arts
Student Academic Affairs
1255 Angell Hall, Ann Arbor, MI 48109-1003
Phone:(734) 764-0332 Fax: (734) 764-2772

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