Department of Mathematics
(July, 1992)
The Department upholds the principle that the instructor in a course
is always in the best position to determine the quality of students' work.
The Department of Mathematics also has confidence in the qualifications
and good judgment of its faculty. Nonetheless, where it can be proven that
a clerical error, a procedural fault, or a capricious or biased appraisal
has resulted in the awarding of an unfair grade, the Department will do
everything in its power to correct the error. It must be understood, however,
that only the instructor of a course can determine the substantive value
of a student's performance in that course and only the instructor can change
the grade.
Furthermore, while the Department wishes to see demonstrably unfair grades
rectified, it will not automatically invoke the full procedure described
below for every grievance. For example, a grievance based on the argument
that one instructor's grading standards are stricter than those of others
will normally not be pursued. Nor will minor imprecision in grading, such
as between a B- and B, normally be considered an appropriate grievance.
The appeal of a final grade in a course offered by the Mathematics Department
should be filed (a) by the end of the first eight weeks of classes of the
first regular full term (Fall or Winter) following the completion of the
course, or (b) within eight weeks of the issuance of a grade received by
making up a grade of "Incomplete". Requests to file complaints
at later times will be considered in unusual circumstances. The appeal should
be filed with the Associate Chairman for Education, who will decide if the
grievance is appropriate to pursue, and if so will supervise the following
procedure and the completion of a change of grade form when appropriate.
Step 1
A discussion is held between the student and the teacher alone, or in the
presence of the Associate Chairman. If the discussion results in a resolution
of the problem, the teacher may enter a memorandum to that effect in the
student's academic file, sending a copy to the student. If the problem is
not resolved, Step 2 is taken:
Step 2
- A review committee is appointed by the Associate Chairman. The Committee
will consist of the Associate Chairman and
Two other recent teachers of the course in question. If the course
was taught by a Teaching Assistant (T.A.), then one teacher should be a
T.A. and the other should be a faculty member, preferably a mentor in the
case of a mentored course.
Two students from the complainants peer group; the students ordinarily will
have completed the course in question.
- The review committee meets together with the complainant and the teacher
(if in residence). The Associate Chairman chairs the review session. All
available evidence of the student's course work should be presented.
- The review committee meets alone to arrive at a recommendation. The
Associate Chairman has a vote only in the case of a tie. The recommendation
may be for no change in grade or for a specified increase or decrease in
grade.
- The review committee transmits its recommendation in writing to the
complainant and the teacher.
- If the teacher refuses to follow the recommendation, then a letter
to that effect is prepared by the review committee. A copy of the letter
is submitted for inclusion in the student's academic file.
- A letter describing the committee recommendation and the final disposition
of the case is submitted to the Chairman of the Department.
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