I have questions about my study group or waitlists, want to drop my group, or am looking for information about my facilitator?
Who can I talk to if I have a question, concern, or feedback?
The Study Group Program Staff is always available to answer member questions, receive feedback about your Study Group experience, or listen to ideas on how to improve the Study Group Program. You can reach the Study Group staff by sending an e-mail to email@example.com.
"Angelo is excellent! Attending the Study Group regularly DEFINITELY helped me understand and practice the course material." — Study Group Member, Fall 2008
Get answers to your questions about being a member of a SLC Study Group. This includes information about who to notify if you miss a group, instructions for dropping your group, and more.
Q: How do I locate my group?
A: Once you have signed up for a study group, you will receive an email telling you where to meet and how to contact your study group facilitator. In addition, that information can be accessed in the My study groups area of the SLC Study Group Student Interface.
Q: Who do I contact if I cannot make it to my group meeting?
A: You should contact your group facilitator. If you do not know who your facilitator is, check the SLC Study Group Student Interface or send an email to firstname.lastname@example.org
Q: Can I attend a group I am not registered for?
A: Study groups are designed to provide a small group environment in which to study. When students who are not members show up to groups it begins to erode the small group environment. It is also unfair to students who are registered for the group and expect that no more than 13 members will be at the meetings. Study Group facilitators have the right to ask students who are not registered members of the group to leave.
Q: Can I switch groups?
A: Yes, though because you are only allowed to enroll in one group per course you will need to drop your current group first. If there are no other groups currently available, you will need to drop your current group and then sign up for the waitlist.
Q: How do I drop my group if I am no longer able or interested in participating in the Study Group I joined?
A: Please drop your group through the SLC Study Group Student Interface or ask your facilitator to drop you. You will be automatically dropped if you do not attend for two sessions without contacting your facilitator, but as students may be waiting on the waitlist for your spot we ask that you drop your group promptly.
Q: Where do I pick up resources that my Study Group Facilitator leaves for me?
A: There is no official area where facilitators leave materials, though we encourage them to disperse materials via email or by setting up a group CTools site.
Q: Do members have the chance to provide feedback about their study group experience?
A: Yes. At the end of the term all members are asked to fill out an evaluation that allows you to provide us feedback about various aspects of your study group experience. Members can contact a member of the Study Group staff at any point during the term by sending an e-mail to email@example.com if you have an issue that you feel needs to be addressed immediately.
Q: How do I become a Study Group Facilitator?
A: To apply for a facilitator position check out the information on our site about how to Become a Study Group Facilitator.
Q: Who do I contact if I have additional questions about the Study Group Program?
A: Send an e-mail to firstname.lastname@example.org and a member of the Study Group staff will respond to you as soon as possible.