Value Storage Outage

Feb 21, 2013 Bookmark and Share

Impact: Value Storage service outage impacting customers at the MACC Datacenter.

  • What: Disruptive Maintenance impacting Value Storage Service
  • When: 3/23/13 11pm - 3/24/13 7am
  • Why: To resolve identified issues with the storage infrastructure.
  • Where: MACC Datacenter
  • Action Required: Please update your contact information on the ITS portal.

On March 23, 2013 the storage infrastructure that supports the Value Storage service for customers hosted in the MACC datacenter will undergo required disruptive maintenance to resolve identified issues.  This disruptive maintenance will occur during the defined maintenance window from 11pm Saturday 3/23/13 to 7am Sunday 3/24/13.  We anticipate the disruptive maintenance to last approximately 4 - 5 hours during which, customers using the Value Storage service hosted at the MACC datacenter will experience a service disruption.

Action: Please ensure your customer contact information (email address) is up-to-date on the ITS portal where you manage your service by March 1, 2013.  We will be contacting all customers hosted in the MACC datacenter during the week of March 4, 2013 who will be impacted by this maintenance.

Customers hosted in the ASB datacenter who subscribe to data replication will not have replication to the MACC datacenter during this disruptive maintenance.  Your primary storage will remain available during this maintenance.

For questions, please contact the ITS Service Center