SI 422 - Needs Assessment and Usability Evaluation
Fall 2021, Section 001
Instruction Mode: Section 001 is  In Person (see other Sections below)
Subject: Information (SI)
Department: School of Information
See additional student enrollment and course instructor information to guide you in your decision making.

Details

Credits:
3
Waitlist Capacity:
unlimited
Repeatability:
May not be repeated for credit.
Primary Instructor:

Description

Any product—whether a website, a technological system, or an electronically mediated service—benefits from evaluation before, during, and after the development cycle. Too often, the people who use a product cannot find what they want or accomplish what they need to do. Products are more successful when they are developed through a process that identifies how the products will be used, elicits input from potential users, and watches how the products function in real time with real users. This course provides a hands-on introduction to methods used throughout the entire evaluation process—from identifying the goals of the product, picturing who will use it, engaging users through a variety of formative evaluation techniques, and confirming a product’s function through usability testing and summative evaluation. Specific methods include personas and scenarios, competitive analysis, observation, surveys, interviews, data analysis, heuristic evaluation, usability testing, and task analysis. Students will work on group projects that apply these techniques to real products in use or development.

Goals of the Course

In this course, you will learn how to evaluate interactive software products—focusing on social computing services —through hands-on experience with a range of methods and design issues, including: Comparison of the features and usability of your system with the competition (competitive analysis) In-depth analysis of user needs (observation and ethnographic methods) Asking users about their opinions and experiences (interviews and surveys) Embodying a set of target users and what they would want to do with the system (personas and scenarios) Using checklists and “heuristics” to evaluate the system from several points of view (heuristic evaluation, cognitive walkthroughs, card sorting) Doing user testing of typical tasks on the system (usability testing) Improving details of the user interface (design considerations) Monitoring and testing the design of a system after release to the public (experiments, log analysis) Working with a larger development team (real world issues) This course integrates learning and doing. I will give you background on the methods (through reading), teach the methods (in class), have you try them out (in class or on your own), and you will apply these techniques to practice projects with your classmates. For many of the methods, you will turn in a report styled like the ones given directly to developers. This way you learn to write the reports in a way that is most useful in your future career. As you learn about these methods, you will have opportunities to reflect on the appropriate circumstances for using each of them.

Schedule

SI 422 - Needs Assessment and Usability Evaluation
Schedule Listing
001 (LEC)
 In Person
21213
Open
26
 
-
W 8:30AM - 10:00AM
002 (DIS)
 In Person
29450
Closed
0
 
-
W 2:30PM - 4:00PM
003 (DIS)
 In Person
29451
Closed
0
 
-
W 4:00PM - 5:30PM
004 (DIS)
 In Person
30970
Closed
0
 
-
W 4:00PM - 5:30PM
005 (DIS)
 In Person
30971
Open
2
 
-
W 5:30PM - 7:00PM
101 (LEC)
 In Person
34933
Closed
0
 
-
W 8:30AM - 10:00AM
Note: The location of this class is 2255 NQ
102 (DIS)
  Hybrid
34934
Closed
0
 
-
W 2:30PM - 4:00PM
Note: The location of this class is 2185 NQ
103 (DIS)
  Hybrid
34937
Closed
0
 
-
W 4:00PM - 5:30PM
Note: The location of this class is 3347 MH
104 (DIS)
  Hybrid
34936
Closed
0
 
-
W 4:00PM - 5:30PM
Note: The location of this class is 2340 SEB
105 (DIS)
 In Person
34935
Open
2
 
-
W 5:30PM - 7:00PM
Note: The location of this class is 2011 MLB

Textbooks/Other Materials

The partner U-M / Barnes & Noble Education textbook website is the official way for U-M students to view their upcoming textbook or course material needs, whether they choose to buy from Barnes & Noble Education or not. Students also can view a customized list of their specific textbook needs by clicking a "View/Buy Textbooks" link in their course schedule in Wolverine Access.

Click the button below to view and buy textbooks for SI 422.001

View/Buy Textbooks

Syllabi

Syllabi are available to current LSA students. IMPORTANT: These syllabi are provided to give students a general idea about the courses, as offered by LSA departments and programs in prior academic terms. The syllabi do not necessarily reflect the assignments, sequence of course materials, and/or course expectations that the faculty and departments/programs have for these same courses in the current and/or future terms.

No Syllabi are on file for SI 422. Click the button below to search for a different syllabus (UM login required)

Search for Syllabus

CourseProfile (Atlas)

The Atlas system, developed by the Center for Academic Innovation, provides additional information about: course enrollments; academic terms and instructors; student academic profiles (school/college, majors), and previous, concurrent, and subsequent course enrollments.

CourseProfile (Atlas)