Help & Support

For more information, click on the buttons below or on the links in the right-hand navigation bar.

Contact the LSA IT Service Desk at lsait@umich.edu. That will automatically open a free-form ticket and respond back with a tracking number; please use that number in all communications on the issue. The service desk will work the issue and, if necessary, route the ticket to the appropriate service provider.

See the status of your tickets and orders, as well as any service outages and upcoming maintenance, and access the Knowledge Base.

Contact the LSA IT Service Desk at 734.936.3279 from 8:00am–5:00pm Monday through Friday, for hardware, operating system, and application software support.

Get remote assistance from the LSA IT Service Desk. We can screen-share with your Linux, Mac OS, or Windows computer and see the same thing you see.

Submit a ticket using our web form.

Walk-in support is available from the following locations:

  • LSA IT - Chemistry at A541 Chemistry Building, 930 N. University Ave.
  • LSA IT - East Hall at 1069 East Hall, 530 Church St.
  • LSA IT - LSA at 1122 LSA Building, 500 S. State St.
  • LSA IT - Randall at 2428 Randall Labs, 450 Church St.

Computer Upgrades for Instructional Faculty

Getting Started for Faculty, Post-Docs, and Graduate Students

We've developed a brochure for new faculty, post-docs, and graduate students to let them know what resources exist that they may find useful.